VoiceWalker joins Blitz Contact Management Software’s team to provide clients with the best in VoIP technology.
VoiceWalker is a full service telecommunications provider; it has its own in-house billing, customer service and provisioning groups. It does not “outsource” any of these services. VoiceWalker and its affiliated companies have grown to provide services to an excess of 26,000 customers nationwide and currently offer service in all 50 states. Their services include traditional Long Distance, traditional CLEC (Competitive Local Exchange Carrier) Local Service throughout Illinois, Indiana and Wisconsin, and their premier service; Digital Voice Advantage.
Blitz Contact Management Software and VoiceWalker’s integration makes clients’ lead tracking that much more effective. Rather than manually searching Blitz’s system for a contact’s information, the integrated VoIP service can automatically search for an incoming caller’s information. The two systems are intelligent enough to read the caller’s phone number and use that data to search Blitz’s database. The leap pop functionality within Blitz then pops up the caller’s information on users’ screens so that it is easily accessible. Users find that the combined services decrease the time it takes them to pull up a lead’s information. Because of the integration users are more quickly prepared to assist contacts over the phone. Phone conversations take less time due to fewer pauses, and clients are able to free up their phone lines to speak with even more prospective contacts.
Blitz Contact Manager and VoiceWalker are looking forward to their integration. Archie Heinl, President of Blitz Lead Manager, stated, “The VoIP lead pop feature makes it easy for sales representatives to have all the information they need on hand. This feature has done a great job preparing our customers for incoming calls.”
Blitz Lead Manager is a web-based lead management system, giving companies the ability to access their leads at any time, on any computer or phone with Internet access. Sales leads are valuable and by using a lead tracking system, businesses have a central hub to keep staff organized and focused. Everyone works leads differently, so Blitz allows for easy customizing to define and facilitate each unique and evolving sales process. In addition, companies are able to run reports to view trends in sales and marketing and revise their process to maximize profit.
For more information, contact Blitz Lead Manager’s support staff at support@blitzleadmanager.com or (888) 470-0606. Not signed up with Blitz yet? Try the Professional edition free for 30 days at http://www.blitzleadmanager.com.