Since 2006, Vocalocity has been the leading VoIP service provider focused on delivering premium quality business phone service to growing companies. While the basic dial tone is the core of their offering, they also develop and deliver innovative integrations and features to help agents work smarter.
The integration between Blitz Lead Management Software and Vocalocity gives users the ability to excel at contact management in three ways. First, the two services are merged seamlessly. Users can link their Blitz accounts to their phone line for quicker and easier customer service, and setting up the link takes little to no time. Secondly, the automated features within Blitz Lead Manager eliminate the delay and confusion that arrive with an incoming call. Blitz’s lead pop feature assists agents by reading the number from an incoming call. Lead pop, a VoIP technology, is able to retrieve a lead’s information based on the incoming number and will pop up the information automatically on a user’s desktop. Customers can be immediately addressed since users no longer have to search through the system to find their information. Finally, Blitz and Vocalocity are two services that work well together. With the integration, all phone numbers in Blitz are converted into clickable links. Users can quickly and effortlessly make outgoing calls, which means employees have more time to assist leads and customers.
Both companies are looking forward to the benefits that the integration will bring to their clients’ lead tracking process. Archie Heinl, President of Blitz Lead Manager, stated, “With the lead pop functionality, representatives save time by having contacts already pulled up on their screens. Our integration with Vocalocity means that Blitz users are able to aid customers right when the calls come in.”
Blitz Lead Manager is a web-based lead management system, giving companies the ability to access their leads at any time, on any computer or phone with Internet access. Sales leads are valuable and by using a lead tracking system, businesses have a central hub to keep staff organized and focused. Everyone works leads differently, so Blitz allows for easy customizing to define and facilitate each unique and evolving sales process. In addition, companies are able to run reports to view trends in sales and marketing and revise their process to maximize profit.
For more information, contact Blitz Lead Manager’s support staff at firstname.lastname@example.org or (888) 470-0606. Not signed up with Blitz yet? Try the Professional edition free for 30 days at http://www.blitzleadmanager.com.