When you’ve worked in sales or customer service, finding a way to laugh it off is key to keeping your spirits high. There’s nothing quite like watching a movie with an awful customer and thinking “YES! Been there!” Or even on the other side – we’ve all been that customer dealing with someone who could care less about helping us.
Imagine what that line would be like if the guy was friendly! But hey, maybe the people like a little bit of a challenge.
Well, at least she was friendly about it!
Confused employee + unreasonable customer = 100% not good
Here’s what NOT to do with customers suspected of having a stolen credit card.
The poor guy just wanted a steak!
Business 101: take your customers for all they’re worth!
Lesson learned: Never judge a book by it’s cover.