Should you invest in CRM software without a personal recommendation? We don’t think so!

How do you typically buy products?

TV ads? Online ads? Or even more likely, your brother recommends a new beer during a barbecue, or your sister-in-law raves about her new lawnmower. As few as one good recommendation can get you to a store, or online comparing prices.

We know testimonials are important in sales. You want to hear a truthful opinion from someone in your industry who uses the product you’re considering purchasing or subscribing to. Fair enough!

Well, we’re teaching by example today. If you’ve been following along with our blog, you know what customer relationship manager software is and perhaps even whether Blitz’s CRM software would be a good fit for your company. Now you want to know — why us?

Since we stand behind sharing testimonials, we thought we’d interview one of our own customers.

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client-managerKeep current customers happy and engaged without spending your whole day in email.  Sign up for a FREE 30-day trial of Blitz lead management and sales automation software, and automate customer follow-up.

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Meet Michael Carroll, Partner at Carroll Insurance. He was gracious enough to answer a few of our questions about how long he’s used Blitz, and why he continues to stay a customer.

Michael has spent the last twenty-seven years helping to protect Law Firms, Pizza Franchises, Restaurants, and Auto & Home Owners. He is considered a specialist in this niche field of insurance and one can quickly sense his passion for the service he provides and the message he has to share with these four niches all around the country.

In September, 2013, the Carroll Insurance Group LLC and its subsidiary, Insuring Lawyer, was selected as a Best Practices Agency Top Performer ranking as one of the Top 6 Insurance Brokers nationally out of 37,500 as recognized by the Independent Insurance Agents Association. This is the equivalent to being in the top-five college football program, year in and year out or like being a perennial Super Bowl contender.

The Carroll Insurance Group and its three subsidiaries (Insuring Lawyer, Insure Pizzeria, and The Best Restaurant Owners Insurance) have offices in Maumee, Ohio, which is a suburb of Toledo, and in Phoenix, Arizona.

Here’s what Michael had to say about Blitz.

How long have you been in sales?

Since 1987.

What’s the best piece of sales advice you ever received?

The ABCs: Always Be Closing

How long have you been with Blitz?

I’ve been with Blitz since signing up in 2009.

What about Blitz’ CRM software first interested you in the company?

I liked the option of having an automated “scorecard” to manage everything from prospecting to conversion of leads.

What features of Blitz’s CRM software do you use the most? Why?

I use lead follow-ups, which allows me to follow-up automatically and it’s dragged into my Outlook calendar so that a lead is never missed.

What does your sales process look like when a new lead comes in?

The lead is entered into Blitz Lead Manager and set in which Group and which Source and dates of follow-up set automatically.

If someone asked you why they should sign up with Blitz rather than another CRM software company, what would you say?

Blitz will revolutionize the way you track leads and improve conversion by at least double.

Could you give me an example of how Blitz made it easier for you to make a sale?

The fact that you never miss following up with a lead because of the reminders and how it manages your information perfectly.

What sales automation features help you do your job better?

By being automated you do not have to dig for paper follow-ups or commit yourself to memory.

What is one great sales tip you’d share with the next generation of sales people?

The harder you work, the luckier you get.

Now that you’ve learned about the benefits of using Blitz from us and from one of our customers, we hope you’ll give us a chance. Sign up for our CRM software with a free 30-day trial right now. If you’d like us to walk you through the system to see if it can be customized for your business, we’d be happy to schedule a demonstration, too.

Are you looking for CRM software for your business? What kind of options do you need to make your job easier? Let us know in the comments section!